E - GOVERNMENT ROLE IN IMPROVEMENT OF KAZAKHSTAN PUBLIC ADMINISTRATION SYSTEM

Abstract

The article “The role of e-government in improving the public administration of Kazakhstan” discusses the impact of electronic communications on many public administration processes in Kazakhstan, including the economy, social relations and
politics. In the economy, electronic communications affect the method of obtaining public services, business registration, tax reporting, the formation of business communications, Internet commerce, which, of course, affects the reduction of
corruption in the state’s licensing system and the improvement of the business climate as a whole. The anti-corruption component is an important element of egovernment, because e-government services reduce the factor of the real presence of officials, minimize the role of intermediaries in obtaining government services in the form of permits, licenses and various documents for doing business. Thus, egovernment, implemented through the egove.kz portal, helps to increase such important competitive indicators as the Doing Business Index and the Global Competitiveness Index. In the social sphere, e-government influences increasing the accountability of power to society, the transparency of public and state processes, the existence of a mutual relationship between the government and civil society. In politics, e-government also positively affects the development of e-democracy, the development of netocracy - the power of electronic networks, accountability and openness. The article concludes with the conclusion that e-government is important as a factor that significantly affects the effectiveness of public administration in
general.